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Roberta29554MemberI’m a white woman and have worked with the public in a variety of capacities for most of my working life. My last job was as a cashier at a major department store in Potomac Mills, Woodbridge, VA. You say you work in a call center, so respectfully, how can you be so sure of the race of so many of the callers? Potomac Mills, being so close to D.C., is a major tourist attraction in northern Virginia. As a result, I’ve waited on and worked with people from all over the world – white, black, Asian, Middle Eastern, Caribbean, etc. – and every conceivable variation. I’ve learned through experience that people generally are pretty much the same toward people waiting on them: some are courteous, some are just having a hard day themselves and some are just plain mean. Some deliberately pick fights with the cashier, etc. just to make trouble for someone who’s not in a position to talk back. Others find things to complain about in hopes of getting discounts or other special privileges – and I’m sorry to say this, but it often works. In my experience, store brass rarely protect their employees from such abuse. They won’t give you credit for the 99 people out of 100 you’ve pleased. They only chew you out for the one you couldn’t.
Having said all that, there are only a couple of racial or ethnic or age differences I’ve noticed among the literally thousands of people I’ve waited on: 1) Older people are less likely to shoplift. 2) Customers, whether male or female, tend to treat male employees with more respect than female employees. 3) The worst (narrowly defined) customer there is is a white woman who’s never had to work outside the home. And as I said, I’m white myself. The bottom line is that some people are kind, no matter their background, and some are jerks. And there’s plenty of both kinds in all ethnic groups.
I am now a substitute teacher. I love it, and handling kids of all ages has been a snap compared to some of the horrors I have had to wait on.
User Detail :
Name : Roberta29554, Gender : F, Sexual Orientation : Straight, Race : White/Caucasian, Religion : Christian, Age : 41, City : Jackson, State : TN, Country : United States, Occupation : Substitute teacher, Education level : 2 Years of College, Social class : Middle class, -
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