[Kathy26663]

How do you know most of your customers are white? Is that information that is required before your company provides service? As to the comment that the majority of white people are privileged, I would ask what you consider privileged. Is it anyone who has a college education, is it anyone who makes a certain amount of money or is it anyone who lives in a home they are purchasing? Who determines what is an acceptable level of privilege? Personally, I feel very blessed that God has given me the ability to earn everything I have, but I did earn it. As far as the comment about why we complain about presumably defective merchandise – you didn’t indicate what type of customer call center you work in so I’m making an assumption – perhaps it is because having earned the money that was used to purchase a product, we expect the product to be satisfactory and expect the service to resolve the problem about which we call.

User Detail :  

Name : Kathy26663, Gender : F, Race : White/Caucasian, Age : 50, City : Springfield, State : IL, Country : United States, Occupation : Medical, Education level : Over 4 Years of College, Social class : Upper middle class, 

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