[Joseph29109]

I work in a technical support department for a software company and have spoken to several bad stutterers. I have confirmed this general view with the other techs in the department:

1. Immediately we want to laugh. It’s like we are stuck in the punch-line of a joke.
2. This feeling is quickly replaced with a sense of empathy because we know that the person we are speaking to is not stupid. We cannot imagine how frustrating it is to know what you want to say but fail to effectively communicate it.
3. After 5 minutes or so, however, empathy is replaced by frustration by having to wait 3-5 times longer to do simple things because we are waiting for the stutterer to finish his sentence.

We all agree it is a sad condition, and will try to ask only yes or no questions to speed things up. We do ask that the stutterer keep from ‘making small talk’ in the interest of time. It may seem rude in the end, but it is basically a time/impatience issue.

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Name : Joseph29109, Gender : M, City : Baton Rouge, State : LA, Country : United States, 

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