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Elizabeth-M25308ParticipantI have to agree with you. I worked in customer service and retail for years and poor customer service really gets on my nerves. Aside from the generic phrase you mention, I also cringe when clerks respond to my ‘Thank you’ (as they hand me my change or as the transaction is completed–I always say thank you) with ‘no problem.’ Hello? The proper response to the customer should be, ‘No, thank YOU for your business.’ Otherwise, when I thank someone, I’d rather hear, ‘You’re welcome’ instead of ‘No problem.’ I think the culture is just geting more and more casual, and maybe the reason for what I am seeing is that these types of employees are getting younger and younger, and they talk this way to their peers.
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Name : Elizabeth-M25308, Gender : F, Sexual Orientation : Lesbian, Race : White/Caucasian, Religion : Atheist, Age : 38, City : Atlanta, State : GA, Country : United States, Education level : Over 4 Years of College,- AuthorPosts
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