[Bob23117]

They probably think you are challenging their intelligence by offering to ‘help’ them, or they think you are suspicious of them trying to steal. I see quite a bit of arrogance in some younger black customers where I work that stems from a mistaken idea that they are perceived as inferior by all whites, and they think of themselves as inferior. A lot of young black (and white) males take on a macho pose, too. Most of the time, if you act normal and respond honestly and with respect, that ‘hostility’ will dissipate. Older people in general are more established and confident about themselves. There are of course some regional and cultural nuances that have to be delt with depending on the situation. Also, age might be a drawback in your case.

User Detail :  

Name : Bob23117, Gender : M, Race : White/Caucasian, Age : 56, City : Laurel, State : MD, Country : United States, Occupation : customer service, Education level : 2 Years of College, Social class : Lower middle class, 

[Author]

Posts