[Augustine23621]

I do not think it is necessary to pick on any one nationality, because I don’t think it’s a nationality issue. It sounds to me like word has gotten around within their community that you have computer books they need, and that you have a liberal return policy. Like most immigrants to a new country (my wife was an immigrant), they have to make every dollar count, they need the knowledge contained in the books, so they read them quickly, take notes on the information they need to retain, and return them. If they take good care of them and return them in resellable condition, they’re not really doing anything unethical or illegal, they’re just taking advantage of a good situation. Sounds to me like you’re going to have to adopt a ‘final sale’ policy on computer books, and if anyone asks why, tell them that some customers have abused your normal policy (i.e., ruined it for everybody).

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Name : Augustine23621, Gender : M, Race : White/Caucasian, Age : 41, City : Columbia, State : SC, Country : United States, Education level : Over 4 Years of College, Social class : Middle class, 

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