Telephone technology?

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    Matt Cannon
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    Whenever I telephone customer service, it is usually mandatory that I enter my account number and sometimes a password to ‘expedite service.’ However, when I’m finally connected to a real person, they ALWAYS ask for the information again. Why?

    User Detail :  

    Name : Matt Cannon, Gender : M, Race : White/Caucasian, Age : 25, City : Minneapolis, State : MN, Country : United States, Occupation : Real Estate Agent, Education level : 4 Years of College, Social class : Middle class, 
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